His body was recovered, and was flown from Laos to California. Southwest controlled all but four of the Love Field gates. [56], On April 5, 2000, Legend Airlines inaugurated the first 56-seat long-haul service from Love Field to destinations beyond the Wright and Shelby Amendment regions. [55] However, other airlines were prompted to challenge Southwest at Love Field; the first was Continental Express, which began flights between Love Field and George Bush Intercontinental Airport in Houston in June 1998, and announced its intention to launch interstate flights once legal and regulatory obstacles were overcome. The flight attendants retrieved portable oxygen bottles and began moving through the cabin to assist passengers with their oxygen masks. [12] Technical teams from CFM[13] assisted with the investigation, as well. On May 2, 2018, the FAA issued a follow up airworthiness directive (AD), 2018-09-10,[24] which expanded the inspections on CFM56-7B engines beyond the original EAD 2018-09-51. [27] The first 737-300 was dubbed "Kitty Hawk."[28]. With the new training facility built, the old one would be removed and the company would expand its headquarters building on the training facility site. If any unserviceable fan blade is found, it must be removed from service before further flight. Southwest Airlines expands its corporate headquarters to prepare for the next century;. [73], On March 6, 2008, Federal Aviation Administration (FAA) inspectors submitted documents to the United States Congress, alleging that Southwest allowed 117 of its aircraft to fly carrying passengers despite the fact that they were "not airworthy" according to air safety investigators. Highlights of the agreement are the immediate elimination of through-ticketing prohibitions and unrestricted flights to domestic destinations eight years after the legislation takes effect. [96], In September 2014, Southwest introduced new branding, including a new livery and logo. Southwest obtained a single operating certificate (SOC) from the United States Federal Aviation Administration on March 1, 2012, but the airline was not fully integrated until AirTran had its last flight on December 28, 2014. - February 7, 2021 [99], On June 10, 2016, Southwest received approval to begin flights to Cuba. On March 29, 1971, Air Southwest Co. changed its name to Southwest Airlines Co.[2] with headquarters in Dallas. [3] Three airlines (Braniff, Trans-Texas Airways and Continental Airlines) started legal action that took three years to resolve. Air Southwest prevailed in 1970 when the Texas Supreme Court upheld Air Southwest's right to fly within Texas. Because of the agreement, nationwide service became possible for Southwest; the law also defined the maximum number of gates at Love Field. In 1979 Southwest flew to eleven Texas cities and added its first route out of the state, Houston-New Orleans, on January 25 of that year. [24][25], Southwest's Houston Pilot Base opened on June 1, 1984, its first crew base outside Dallas. "[9], The rest of 1971 and 1972 saw operating losses. The return to Bush is the first time Southwest has served the airport since it pulled out in 2005, and the entry into O'Hare is the first time it has ever served the larger Chicago airport. In 1997, Southwest and Icelandair entered into interline and marketing agreements allowing for joint fares, coordinated schedules, transfer of passenger luggage between the two airlines in Baltimore and a place connecting passengers between several U.S. cities and several European cities. The FAA claimed that Southwest Airlines flew almost 60,000 flights without fuselage inspections taking place. [78] Originally, the partnership was to be finalized by late 2009, but had been postponed due to economic conditions. [34], Southwest Airlines gave each passenger $5,000 and a $1,000 voucher for future travel with the airline. [121] Southwest announced it would expand its footholds in the Houston and Chicago markets, supplementing its hubs at Hobby and Midway with service to Bush Airport in Houston (a United hub) and O'Hare Airport in Chicago (a hub for United and American Airlines). Despite these obstacles, Southwest has built a history of innovative business practices, and has grown to be one of the largest airlines in the United States and one of the largest low-cost carriers worldwide. Other fragments caused damage to the wing. based on it. Southwest Airlines Flight 1455, Boeing 737-300, N668SW", "LaGuardia The Target In Southwest ATA Bid", "Inspector: Southwest's FAA ties let planes fly with cracks", "Southwest grounds planes, places three on leave", "FAA Fines Southwest $7.5M for Safety Issues", "Southwest, WestJet sign code-sharing pact", "Southwest Offers $170 Million For Frontier", "Republic wins Frontier auction over Southwest", "Swa To Offer Online Link To Volaris Service On Southwest.Com | Nuts About Southwest", "Southwest faces Tuesday deadline from FAA", "Southwest Airlines And AirTran Airways Begin Connecting Networks – Southwest Airlines Newsroom", "Southwest Airlines Announces New Flights for Dallas and D.C. Travelers", "Southwest Airlines Will Become Launch Customer for the New Boeing 737 Max Aircraft", "Southwest Airlines Takes Delivery of First Boeing 737 MAX 8", Southwest Airlines considers international flights from Hobby, "City Council approves Hobby Airport expansion to allow Southwest international flights; United says it will cut jobs | abc13.com", "Southwest gets Houston's OK for international service", "Southwest launches new international service at Houston Hobby Airport today", "take-flight Video | Nuts About Southwest", "Southwest and Volaris to end partnership", "Southwest Airlines And Amadeus IT Group Sign Contract To Implement A Single Reservation System For Carrier's Operations", "Southwest Airlines Unveils Its New Look, Same Heart – Southwest News – Southwest Airlines Newsroom", "Southwest Airlines Celebrates Love Field's Freedom To Fly – Southwest News – Southwest Airlines Newsroom", "It's A Fare-a-Buster! [100], In July 2016, an operational outage caused by technology problems cancelled hundreds of Southwest flights, stranding tens of thousands of passengers and many aircrew. 120,000 square feet (11,000 m2) of headquarters space was added, at a price of $16 million including fixtures, making a total of 436,000 square feet (40,500 m2). [6] In 2006, 70 percent of flight bookings and 73 percent of revenue was generated from bookings on southwest.com. [2] The probable cause reads: The National Transportation Safety Board (NTSB) determines that the probable cause of this accident was a low-cycle fatigue crack in the dovetail of fan blade No. The carrier announced Wednesday that it will begin serving the Santa Barbara Airport in 2021. On July 8, 2008, Southwest Airlines signed a codeshare agreement with WestJet of Canada, giving the two airlines the ability to sell seats on each other's flights. [84], On February 14, 2013, Southwest began codesharing with AirTran. Kelleher asserted that by staying within Texas, price controls and market regulations imposed by the federal Civil Aeronautics Board would not apply, and the airline could undercut competitors' prices. [36] Following the accident, Lilia Chavez, a passenger on board the flight, filed a lawsuit against Southwest Airlines, claiming that she suffers from post-traumatic stress disorder since the accident. [122] Southwest also began service at Miami International Airport, an American Airlines hub. The agreement allowed Southwest to sell tickets on Volaris flights. The aircraft remains there and has not made a scheduled revenue flight since.[40]. PSA welcomed them and even sold them flight and operations training. Beginning March 14, 2021, Southwest Airlines will consider applications for exemptions from this mask requirement from Passengers with a disability who cannot wear a mask, or who cannot safely wear a mask because of the disability and are traveling March 21, 2021 or later. [91] Southwest agreed to invest at least $100 million to cover all costs tied to the Hobby upgrade, which included designing and building five new gates and a customs facility. Flights to other states were allowed only on aircraft with 56 seats or fewer, in an attempt to prohibit mainline passenger service beyond the five-state region. Southwest Airlines estimates the transaction's value at $3.2 billion and expects onetime costs to integrate the two airlines of $500 million, with cost synergies of approximately $400 million annually. 2 passengers suffered serious injuries, while the captain and 41 passengers suffered minor injuries; the aircraft was badly damaged and was written off. Southwest Airlines has added new service to 2 hot vacation destinations ahead of the potential summer travel boom Brittany Chang 2021-03-05T13:22:00Z On July 30, 2009, Southwest Airlines made a $113.6 million bid for bankrupt Frontier Airlines Holdings, the parent company of Frontier Airlines. The Wright Amendment grew from Southwest's refusal to relocate to DFW. The airline also leased 4.8 acres (1.9 ha) from the city of Dallas for more parking; 700 spaces were added to the existing 1,200. Under the agreement, Sabre will continue to distribute Southwest … [30][31], Southwest moved into its current headquarters in 1990. DALLAS — Dec. 31, 2020 — Southwest Airlines Co. (NYSE: LUV) and Sabre Corporation (NASDAQ: SABR) have come to terms on a new full participation distribution agreement that enables the two companies to continue offering business Customers access to the carrier’s low fares and legendary Customer service in 2021 and beyond. [3] Because the manufacturer of the failed engine â CFM International (CFM) â is a US-French joint venture, the French Bureau of Enquiry and Analysis for Civil Aviation Safety also contributed investigators. June 11, 2008: B1. In January 2020, the Wall Street Journal reported the United States Department of Transportation was working on an investigation that found Southwest flew more than 17 million passengers on planes with unconfirmed maintenance records over two years and that the FAA had allowed Southwest to fly aircraft with unresolved safety concerns. Engine starts without the aircraft flying are not counted as cycles. He indicated that the cowling may require design changes. As of April 2020, the aircraft has not been flown. Southwest paid US$60.5 million in stock and cash for Muse Air when Muse was on the verge of collapse in 1985. As they moved toward the midcabin, they found a passenger in row 14 blown part way out the broken window; with the help of two passengers, flight attendants pulled the victim inside the aircraft,[3] and other passengers performed emergency cardiopulmonary resuscitation. Originally called the "Southwest Airlines Home Gate," passengers could view schedules, a route map and company information at Iflyswa.com. [33], On May 1, 2018, US President Donald Trump welcomed the crew members and selected passengers in a ceremony at the Oval Office of the White House, thanking them all for their heroism. However, the United States Department of Transportation (USDOT) ruled that an airline was merely disallowed from through-ticketing flight segments to or from Love Field, and that selling a passenger a separate ticket on a connecting flight at another airport—a practice known as double ticketing—was perfectly legal provided that the airline was not "advertising, promoting, or otherwise affirmatively soliciting double ticketing passengers." [19] On the same day, European Aviation Safety Agency also issued EAD 2018-0093E[21] (superseding EASA AD 2018-0071) that required the same ultrasonic fan blade inspections to be performed. Initial examination of the aircraft revealed that the majority of the inlet cowl was missing, including the entire outer barrel, the aft bulkhead, and the inner barrel forward of the containment ring. As a result, most of the engine inlet and parts of the cowling broke off. A committee including the same person who had selected hostesses for Hugh Hefner's Playboy jet selected the first flight attendants, females described as long-legged dancers, majorettes and cheerleaders with "unique personalities." and on the same day, the FAA issued emergency airworthiness directive (EAD) 2018-09-51[19] [28], The NTSB held a second investigative hearing on November 19, 2019. [98], Throughout 2014, Southwest expanded service at Reagan-National in Washington D.C. and LaGuardia Airport in New York City through slot acquisitions from the American Airlines/US Airways merger. [74] In some cases the aircraft were allowed to fly for up to 30 months after the inspection deadlines had passed, rendering them unfit to fly. [123], In late November 2020, the FAA formally ended the 737 MAX grounding, and Southwest began the process of returning its 34 737 MAX aircraft to service. By the end of 1997 the expansion of Love Field facilities and several terminal improvements were expected to cost Southwest $47 million.[33]. In late 2005, Missouri was added to the list of permissible destination states via a transportation appropriations bill. East to Providence in 1997, Manchester in 1998, and Islip and Raleigh-Durham in 1999. Construction at Hobby took two years, with international flights beginning in October 2015.[92][93]. "Airlines Dip Into Hot Water to Save Jet Fuel." They suggested that rather than hedging business risk (such as a hedge on weather to a farmer), Southwest was simply speculating on energy prices, without a formal rationale for doing so. On February 22, 2013, the connecting agreement with Volaris was terminated. [52] In October 1997, the United States Senate passed a funding bill that included the Shelby Amendment, allowing unrestricted flights to Alabama, Kansas, and Mississippi and nationwide flights using larger aircraft reconfigured with 56 seats. [63], At a June 15, 2006, joint press conference held by the city of Dallas, the city of Fort Worth, DFW Airport, American Airlines and Southwest Airlines, the said parties announced a tentative agreement on how the Wright Amendment was to be phased out. [66][67][68], Southwest's codeshare arrangement with Icelandair was terminated when that airline's service from Baltimore to Keflavík International Airport ended in January 2007. Southwest Airlines and Herb Kelleher dressed them in hot pants and go-go boots. [36] After completing the purchase, Southwest absorbed the capital and routes of Morris Air into Southwest's inventory and service, including Morris' Pacific Northwest destinations not previously served by Southwest. [8] Captain Shults had been with Southwest Airlines since 1994 and had logged a total 11,715 flight hours, including 10,513 hours on the Boeing 737. Co-Pilot During Fatal Southwest Flight With Engine Failure Identified", "Inside Southwest Flight 1380, 20 Minutes of Chaos and Terror", "Southwest gives $5,000 checks to passengers on Flight 1380", "Bureau d'Enquêtes & d'Analyses on Twitter", "Southwest Airlines jet engine 'explosion' leaves woman dead", "Debris from Southwest plane recovered in Berks County", "Airworthiness Directives; CFM International S.A. Turbofan Engines", "FAA Emergency Airworthiness Directive 2018-09-51", "FAA Statement on Issuing Airworthiness Directive (AD)", "Emergency Airworthiness Directive AD No. Frequent use of the Ecopower system is estimated to improve fuel efficiency by about 1.9%. The EAD required CFM56-7B engine fleet fan blade inspections for engines with 30,000 or greater cycles, within 20 days of issuance, per the instructions provided in the service bulletin, and if any crack indications were found, the affected fan blade must be removed from service before further flight. [19], On April 23, 2018, Southwest Airlines announced that it was voluntarily going beyond the FAA EAD requirement and performing ultrasonic inspections on all CFM engines in its fleet, including two each on around 700 Boeing 737-700 and 737-800 aircraft. [14], NTSB investigators analyzed a recording of the air traffic radar plots and observed that the radar had shown debris falling from the aircraft, and used wind data to predict where ground searchers could find it. Southwest already operated its international reservation system with Amadeus. Virgin America began leasing the two gates from American on October 13, 2014.[65]. [97], On October 13, 2014, the Wright Amendment restrictions at Dallas Love Field were repealed and Southwest expanded service at Love Field to include cities outside the previous location restrictions. [49] The frequent flyer programs were not included in the agreement. In June 2019, Captain Bryan Knight flew his dad, Colonel Roy A. Knight, home to Dallas Love Field. [20] Southwest began scheduled passenger service on June 18, 1971 on two routes: between Dallas Love Field and Houston Intercontinental Airport (IAH) and between Dallas Love Field and San Antonio with three Boeing 737-200s. [113], In April 2020, Southwest suspended relatively fewer flights than other major airlines, becoming the world's largest airline measured by operational seat capacity. The accident was attributed to pilot error, with the pilots having landed at an excessive airspeed; a contributing factor was air traffic control error. In 1996, startup carrier Legend Airlines proposed to start long-range flights from Love Field using McDonnell Douglas DC-9s refitted with 56 seats, the maximum allowed under the Wright Amendment. [74][75], On March 12, 2008, Southwest Airlines voluntarily grounded 44 aircraft to check if they needed further inspection. Southwest Airlines has revealed that it will give employees the coronavirus vaccine for free, once the inoculation is widely available in the U.S. [114] By 28 April, Southwest had parked 350 of its 742 aircraft, negotiated the delay of many anticipated Boeing 737 MAX deliveries, and was reporting daily losses of at least $30 million. [81], Southwest signed its second international codeshare agreement on November 10, 2008, with Mexican low-cost carrier Volaris. [4] The Texas decision became final on December 7, 1970, when the U.S. Supreme Court declined to review the case without comment,[5] vindicating Kelleher's opinion on the limits of federal market regulation. [6], Southwest Airlines gained a reputation for "outside the box thinking" and proactive risk management, including the use of fuel hedging to insulate against fuel price fluctuation. [110], In March 2020, the COVID-19 pandemic had a severe impact on Southwest operations, as a 92% drop in United States air travel compared to March 2019 prompted the airline to cancel 1,500 daily flights constituting about 40% of its schedule. [64], Southwest started selling tickets under the new law on October 19, 2006. The engine cowl was broken in the failure and cowl fragments damaged the fuselage, causing explosive depressurization of the aircraft after damaging a cabin … US airlines are poised to get the third round of government support. New service from Love Field to Saint Louis, Missouri and Kansas City, Missouri quickly started in December 2005. [35], Southwest acquired Morris Air, an airline based in Salt Lake City, Utah, in 1993, paying US$134 million in stock. After the expansion Southwest had a total leasehold of about 24 acres (9.7 ha), including its headquarters, training facilities and parking. [38], On March 16, 1995 Southwest created its first website. While other passengers managed to pull the passenger out of the window, she ultimately died from her injuries. The CFM service bulletin recommended ultrasonic inspections of all fan blades on engines that have accumulated 20,000 engine cycles and subsequently at intervals not to exceed 3,000 engine cycles. Southwest Florida International Airport (Lee County Port Authority) Gateway to Fort Myers and Florida`s Gulf Coast serving Southwest Florida, Ft. Myers, Cape Coral, Lehigh Acres, Bonita Springs, Ft. Myers Beach, Naples, Golden Gate, Punta Gorda, Port Charlotte The purchase added 25 additional destinations previously not served by Southwest including cities in the Caribbean and Atlanta, Georgia, an AirTran hub and at the time, the largest U.S. city not served by Southwest. When completed, Southwest will operate one reservation system by Amadeus. [2][3][4], This accident was identical to the accident suffered 20 months earlier by Southwest Airlines Flight 3472 flying the same aircraft type, with the same engine type. The first 737 MAX Aircraft was delivered to Southwest on August 29, 2017, with their first revenue service began on October 1. [120], Amid the upheaval in the airline industry due to the coronavirus, Southwest sought to challenge the larger airlines by expanding into their hub airports and increasing service to vacation-oriented destinations in 2021. The FAA gave Southwest two years in which to pay the fine.[77]. Nielsen/Netratings also reported that Southwest.com was the largest airline site in terms of unique visitors. [34] In early 1995 the building received an additional 60,000 square feet (5,600 m2) of space. Southwest did not do this as this engine was not within the parameters specified by the directive.[2]. The flight crew donned their emergency oxygen masks, and the first officer began the emergency descent. Founded in 1967 to serve destinations in Texas, Southwest Airlines was initially prevented from operating, and saw long-haul flights from its original Dallas Love Field hub restricted by federal law for several decades. (Southwest Airlines photo) The inlet cowl containment ring was intact, but exhibited numerous impact witness marks. The flight crew reported initial communications difficulties because of the loud noises, distraction, and wearing oxygen masks, but as the aircraft descended, communications improved. The FAA stated that the parts do not present a safety danger, but the airline was given until December 24, 2009 to replace the parts with those approved by the FAA.[83]. Fragments from the inlet and cowling struck the wing and fuselage, and broke a window in the passenger compartment, which caused rapid decompression of the aircraft. [15] The airline held firm, asserting that no legal basis existed to close the airport to commercial service, and that they were not bound by an agreement they did not sign. The engine cowl was broken in the failure and cowl fragments damaged the fuselage, causing explosive depressurization of the aircraft after damaging a cabin window. This was the first fatal airline accident involving a U.S. passenger carrier since the crash of Colgan Air Flight 3407 in February 2009, and the first aircraft accident involving Southwest Airlines that resulted in the death of a passenger. [112] On 14 April, Southwest finalized a deal to receive congressional relief funding consisting of $2.3 billion in grants and a $1 billion low-interest loan. [29] Following this ruling, a sophisticated Southwest passenger could work the system and circumvent the Wright Amendment's restrictions by flying from Dallas to another airport in the five-state region, changing planes, and then flying on a separate ticket to any city Southwest served. [40], Southwest has enjoyed much positive press (and a strong financial boost) from its energy trading skills. Records indicate that thousands of passengers were flown on aircraft deemed unsafe by federal standards. The NTSB expected the investigation to take 12 to 15 months. On November 19, 2019, following the aforementioned hearing, the NTSB released the final report on the accident. If cycles since new on a fan blade are unknown, then the airline is to perform an initial inspection within 113 days from the effective date of this AD. NUTS!. [3], The flight crew stated that the departure and climb from LaGuardia were normal, with no indications of any problems; the first officer was flying and the captain was monitoring. [108] On October 17, 2019, the airline stated that it was expecting the MAX 8 to remain grounded until at least February 8, 2020, forcing the preemptive cancellation of roughly 175 flights per weekday.[109]. One passenger sitting next to the broken window suffered fatal injuries, and eight passengers sustained minor injuries. N772SW, the aircraft involved in the accident photographed in 2013, Piece of the failed fan blade showing fracture surface with fatigue indications, Damage to the leading edge of the left wing, The hole left by the failed window with part of the engine inboard fan cowl, The aircraft was a Boeing 737-700 model; Boeing. In 1992, he was named the first black chief pilot of any major U.S. [70][71], Southwest paid US$7.5 million to acquire certain assets from bankrupt ATA Airlines in 2008. On the day of the incident, Elaine Chao, the United States Secretary of Transportation, made a statement to "commend the pilots who safely landed the aircraft, and the crew and fellow passengers who provided support and care for the injured, preventing what could have been far worse. Southwest launched service from Fort Lauderdale–Hollywood International Airport to Varadero, Cuba and Santa Clara, Cuba. Southwest only flew to Dallas Love Field, Houston (IAH, then HOU) and San Antonio until 1975 when it added Harlingen. Petzinger Jr., Thomas (1995). [23], In 1981 Southwest was successfully sued for its then-existing policy of hiring only female flight attendants and ticket agents. The ATA/Southwest codeshare was terminated when ATA filed for Chapter 11 bankruptcy on April 3, 2008. [62], In late 2004, Southwest began actively seeking the full repeal of the Wright Amendment restrictions. It was said to be mutual between the airlines. Nielsen/Netratings also reported that Southwest.com was the largest airline site … Flight 1380 was a regularly scheduled passenger flight from New York LaGuardia Airport to Dallas Love Field. [50][51] By July 1997, Legend had enlisted the help of Senator Richard Shelby of Alabama. [115], In July 2020, around one-third of Southwest's employees had expressed interest taking early retirement or long-term leave, and the company launched voluntary separation and extended time off initiatives; over 16,800 employees signed up for the programs. [13] The cities agreed to construct Dallas/Fort Worth International Airport (DFW), and in 1968, agreements were executed prohibiting the cities from operating competing commercial airports and obligating all existing air carriers[14] at Love and GSW to move to the new airport. Prior to joining Southwest Airlines in 1986, Gary was a CPA for Arthur Young & Company in Dallas and Controller for Systems Center, Inc. Southwest Airlines enjoyed an unprecedented streak of 47 consecutive years of profitability through 2019—a record unmatched in the commercial … Southwest Airlines faced a $10.2 million fine if found to have violated FAA regulations. This impact led to the in-flight separation of fan cowl components, including the inboard fan cowl aft latch keeper, which struck the fuselage near a cabin window and caused the window to depart from the airplane, the cabin to rapidly depressurize, and the passenger fatality. 52 years ago, Colonel Knight left Love Field to serve in the Vietnam War, but four months later, he was shot down over Laos. [2][3], Tammie Jo Shults, aged 56, a former United States Navy fighter pilot, was the captain of the flight,[6] while Darren Lee Ellisor, aged 44, a former United States Air Force (1997-2007) pilot with experience in the Boeing E-3 Sentry and a veteran in the Iraq War,[7] was the first officer. Eight other passengers received minor injuries. This page was last edited on 9 March 2021, at 20:21. Southwest was a launch customer and in May 2012 was the largest operator of the type. She initially requested a course to the nearest airport, but then decided that the airport in Philadelphia was best equipped for this aircraft's emergency. [88][89], In January 2012, Southwest Airlines expressed interest in serving Mexican- and South American destinations out of Houston's William P. Hobby Airport. Southwest Airlines first announced the acquisition on September 27, 2010 and received final approval from the United States Department of Justice on April 27, 2011. The airline previously reported it planned to take the MAX 8s and simultaneously move forward with Boeing 737-700 retirements. [53][54] Southwest did not add flights to the new states, citing a lack of demand. [117] On 6 November 2020, citing ongoing pandemic-related losses and stalled negotiations with the unions, Southwest issued WARN Act notices to 42 employees—the first time in company history that the airline had formally threatened to furlough an employee. [27][28][29] At the hearing, FAA Transport Standards Branch representative Victor Wicklund stated that the production inlets were not required to be subjected to certification testing, but if they had been and had failed, as was the case in this accident, that it would constitute a certification failure. [3] Dallas, Fort Worth, and the DFW Airport Board sued for a declaratory judgment entitling Dallas to evict Southwest from the airport under the 1964 CAB order, but Southwest argued that the CAB had no authority over flights that did not cross state borders, and in 1973, a federal district court ruled that Southwest's proposed intrastate service fell outside of CAB jurisdiction, and so long as Love Field remained open, the City of Dallas could not preclude Southwest from operating there. Southwest Airlines Gives DC Travelers New Routes And Low Fares – Southwest News – Southwest Airlines Newsroom", "U.S. airlines chosen for scheduled flights to Cuba", "Southwest Airlines flight attendants overnighting in airports as operations meltdown drags on – Chicago Business Journal", "Southwest Airlines suffers second operational meltdown in just one week – Chicago Business Journal", "Final Update and Apology on Systemwide Outages", "Jet Engine That Exploded Had Signs of Metal Weakness, U.S. Says", "NTSB: Engine in deadly Southwest jet incident missing a fan blade", "U.S.
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